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AICOPILOT
OFFLINE
📋 TICKETS
📊 INSIGHTS
📖 PLAYBOOKS
🔧 MY SETUP
🔑 ADMIN
⚙ CONFIG
⎋ LOGOUT
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📖 PLAYBOOK EDITOR
✨ Generate
+ New
✕
✨ Generate playbook from tickets
✕
Ticket IDs
(optional — fetches content automatically)
Source
Zendesk
Jira
GitHub
OR paste manually
Paste 2-5 ticket texts separated by
----
Domain
Elasticsearch
Generate
Loading…
Select a playbook to edit.
Save
⏱ History
🔍 Test routing
🔍 Test routing
Elasticsearch
Run
📊 Playbook Improvement Insights
✕
Based on unresolved/partial feedback. Playbooks with ≥3 entries and <70% resolution rate.
Analyse
💬 Recent comments
Click Analyse for LLM insights, or “Recent comments” for raw user feedback.
📋 Webhook Tickets
Elasticsearch
↺ Refresh
✕
Click Refresh to load tickets.
⚙ Configuration
API Base URL
X-API-Key
Cancel
Save & Test
🔧 My Setup
✕
Configure your connector credentials. Your tenant ID and API key are provided by your administrator.
Tenant ID
API Key
Connect
Zendesk
Jira
GitHub
connector
Save
Delete
My connectors
–
🔑 Tenant Admin
✕
Admin API Key (X-API-Key)
SETTINGS
CONNECTORS
Load
+ Add key
Save settings
Registered tenants
–
Zendesk
Jira
GitHub
Save connector
Delete
Connectors for tenant
↻ Refresh
–